For a lifetime of beautiful skin


Welcome to our FAQs section, where we provide answers to some of the most commonly asked questions about our products.

Orders are typically processed and shipped within 1-3 business days.

For U.S. customers, Standard Shipping can take 5-7 business days to arrive. For Canadian customers, delivery times vary depending on destination and orders could take 10 business days or more to arrive.

Please refer to the tracking information, if provided by carrier, in your email confirmation. You can always call us at 1-888-528-3928 (Mon-Fri 9am-1:30 pm PST) to help answer any further questions you may have.

No. You may only use one discount code or take advantage of one promotional offer per order.

No. Discount codes and promotional offers may only be used once per customer.

You can send mail orders to:

Mylan Enterprises
18653 Ventura Blvd., #272
Tarzana, CA 91356

You will receive an automatic email confirmation of your purchase after the checkout process has been completed.

Currently, orders are shipped via USPS.

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Satisfaction Guarantee

At SilkSkin, we understand the significance of making a skincare choice that not only promises ageless results but also offers you peace of mind. Every SilkSkin product purchase is backed by our Money-Back guarantee-an embodiment of our commitment to your satisfaction and the effectiveness of our premium skincare products.

We believe that choosing skincare products is an investment in your overall wellness and should come risk-free. If you are not completely satisfied with your purchase, simply return the SilkSkin product container(s) within 6 months of the order date for a prompt refund of your purchase price minus the S&H fee.