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Return Policy

 

Return Policy – Mylan Enterprises and SilkSkin Skincare

At Mylan Enterprises and SilkSkin Skincare, we are proud to offer the best satisfaction guarantee in the industry. If, for any reason, you are not completely satisfied with your purchase, you can return it within one year—even if the container is empty—and receive a full refund of the purchase price (excluding a small shipping and handling fee).

How to Return Your Item - Our Satisfaction Guarantee:

  1. Return Window: You may return the product within 1 year (365 days) from the date of purchase.
  2. Refund Amount: You will receive a full refund of the purchase price, minus the small shipping and handling fee.
  3. Condition: Returns are accepted, regardless of the condition of the container, including if it is empty.

Return Process:

  • By Mail:
Please send the item to:

Mylan Enterprises18653 Ventura Blvd., #272 Tarzana, CA 91356  USA

    • Include your full name, original mailing address, or a copy of the original packing slip with your return.
    • For shipments within the US, we recommend using regular US mail with package insurance for tracking purposes. We cannot accept COD (Cash on Delivery) packages.
    • For shipments from outside the US, please use a prepaid, ground shipping method and clearly mark “US goods returning” on the package to expedite delivery.
  • Credit Card Payments: Refunds will be credited to your original method of payment upon receipt and processing of the return. Although we issue the refund immediately, please allow 3 business days or up to two billing cycles for the amount to appear on your statement.
    Additional Information: For any questions or assistance with your return, please contact our Customer Service team at (888) 528-3928 or email us at support@silkskin.com. We are committed to making your return process as simple and hassle-free as possible.

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